Information You Give Us
The enquiry form collects your name, email address, optional phone number, selected service and project message. Your message may include a site location, preferred dates and access requirements. Please provide only information relevant to the commercial enquiry and avoid sensitive personal details.
The form also identifies the website from which the enquiry was sent. Technical systems may process basic connection information, such as an IP address and request logs, to deliver the website and protect the form from misuse.
How Your Enquiry Is Used
We use the information to receive, assess and respond to your request. Before submission, the form asks for your explicit agreement that your enquiry and contact details may be passed to a suitable local firm so it can discuss the requested service.
The agreement checkbox is not selected in advance. If you do not agree, do not submit the form. We do not use this agreement as permission for unrelated promotional messages, and an enquiry does not create a booking or hire contract.
Sharing With A Suitable Local Firm
Where you agree, a suitable local firm may receive the details needed to respond to your enquiry. The firm may contact you about the task, proposed equipment, availability and commercial terms. Ask the responding firm for its own privacy information before providing further details.
Information may also be processed by technical providers that support the website and enquiry system, or disclosed where required by law. Access should be limited to what is needed for those purposes.
Legal Basis And Retention
We rely on your consent for passing enquiry details to a suitable local firm. Handling a requested response may also involve steps towards a contract, while proportionate security measures and abuse prevention may rely on legitimate interests.
Enquiry information is kept only for as long as reasonably needed to handle the request, maintain necessary records and meet applicable legal duties. There is no fixed retention period stated here. You can ask about the retention arrangements for your enquiry through the form.
Your Rights And Choices
Subject to applicable data-protection law, you may ask for access to your information, correction, deletion, restriction or transfer. You may also object to certain processing. Where processing relies on consent, you can withdraw that consent at any time without changing the lawfulness of earlier processing.
To make a privacy request, use the contact form, choose help selecting a platform and begin the message with “Privacy request”. Include enough information to locate the enquiry, but do not submit identity documents through this form. A privacy-rights request will not be treated as a service referral.
Cookies And External Resources
This build does not include advertising trackers, analytics scripts or cookies set by its own JavaScript. The website loads its typefaces from Google Fonts, which means your browser requests font resources from Google and shares ordinary connection information with that service.
External links take you to other websites with their own privacy arrangements. Necessary hosting and security systems may process technical information to deliver the site. Any future optional tracking should be described here and offered with appropriate choices before it is enabled.
Concerns And Complaints
You can raise a concern through the enquiry form using “Privacy request” at the start of the message. You also have the right to complain to the Information Commissioner’s Office, the UK data-protection regulator.
Visit the ICO’s complaints guidance for information about raising a data-protection complaint. This notice may be updated when the way the website handles information changes.